Chaukas

Terms of service and data processing

Last updated 6 October 2026

These terms apply between Apexify (“we”) and the Shopify merchant who installs Chaukas(“you”). By installing the app you agree to them. Our privacy policy is part of these terms.

1. The service

Chaukas lets you set rules that hide Cash on Delivery at your Shopify checkout, and shows you COD and return-to-origin (RTO) statistics. You decide the rules; we apply them as configured. Estimates in the app (for example “estimated COD risk avoided”) are calculations from your own data and assumptions, not guarantees.

2. Plans and billing

Paid plans are billed by Shopify on your Shopify invoice. You can change or cancel your plan at any time from the app's Plans page. Uninstalling the app cancels the subscription.

3. Your responsibilities

• Use the app in line with Shopify's terms and the laws that apply to your store.
• Tell your customers about your payment options and how you handle their data, in your own privacy notice.
• Check your rules: hiding COD affects which customers can pay on delivery.

4. Data processing terms

For personal data about your customers, you are the controller and we are your processor. We process it only to provide the app, on your instructions (your settings and rules), and never sell it, use it for advertising, or combine it across stores.

• Data processed: Shopify customer IDs, order IDs, numbers, dates and subtotals, payment method names, shipping pincodes, COD delivery/return outcomes, product information on orders, and phone numbers only as a salted one-way hash plus the last 4 digits. Names and emails are shown to you live from Shopify and are not stored.
• Sub-processors: Shopify (platform) and Fly.io (hosting, Singapore region). We will update this page before adding another.
• Security: encryption in transit (HTTPS) and at rest; access limited to our authorised staff with two-factor authentication; access to customer data is logged.
• Retention: order records and the COD history built from them are deleted after 18 months; access logs after 12 months.
• Deletion: we act on Shopify's customer redaction requests, and erase all of your store's data 48 hours after you uninstall (Shopify's shop redaction request).
• Data requests: when a customer asks you for their data, Shopify forwards the request to us and we send you what we hold within 30 days.
• Breaches: if we become aware of a breach affecting your customers' data, we will notify you without undue delay and within 72 hours, with what we know and what we are doing about it.

5. Availability and liability

We work to keep the app available but don't guarantee uninterrupted service. If the app can't reach its rules, checkout falls back to showing your normal payment methods. To the extent the law allows, our total liability is limited to the fees you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost sales.

6. Changes and termination

We may update these terms and will show the new date above; material changes will be announced in the app. You can stop using the app at any time by uninstalling it.

7. Contact

Questions about these terms or your data: birennayak845@gmail.com.